South DMC plans new web portal to overhaul e-governance for people

South Delhi Municipal Corporation (SDMC) is planning to overhaul its e-governance system to provide better facilities to citizens apart from ensuring more transparency and accountability

The agency has started building a separate web portal for itself.

‘We are bound to have similar policies as the North Delhi Municipal Corporation and East Delhi Municipal Corporation because we have the same web portal. Any change in policy required the approval of the three municipal commissioners which is a tedious process and often gets stuck in red tapism,’ said SDMC standing committee chairman Rajesh Gehlot. 

The three corporations currently provide 16 online citizen centric-services including depositing of house tax, sanctioning layout plans, making birth certificates.

The corporation heads the information technology department, common to the three corporations. An amount of Rs 68 lakh has been sanctioned to trifurcate the department.

‘We will update our website with the latest software,’ said Pankanj Gupta, chief director of SDMC’s IT department of SDMC.