All govt hospitals, medical colleges set to introduce online OPD booking
Kolkata: All government hospitals and medical colleges in the city and the districts will soon implement online booking system for the Outpatient Departments (OPDs) to reduce the long queues which are often found inside the hospital premises.
A centralised platform would soon be made functional so that patients from various parts of the state can visit the portal for booking tickets for the OPDs in any of the government
hospitals and medical colleges. One of the main objectives of the initiative is to provide patients hassle-free treatment.
It may be mentioned that a large number of patients from various parts of the state visit various OPDs in government hospitals on a regular basis. As a result, the patients often have to stand in long queues before getting a chance to consult a doctor.
The online ticket booking system has already been introduced on an experimental basis at SSKM Hospital, where people can book their tickets by logging onto the Health department's website www.wbhealth.gov.in before visiting the hospital.
The state Health department is now planning to introduce a new system, where ticket booking for all OPDs of government hospitals and medical colleges can be brought under one umbrella. According to Health department sources there will be separate windows inside the ticket-booking portal, which will address the different needs of patients across the state.
According to a senior Health department official, the patients will be able to book their ticket seven days prior to the date of visit. They won't have to pay any fees for availing the online service. But in case of a patient visiting the hospital OPD for booking a ticket, he/she has to pay Rs 2 for buying a ticket.
There will be separate options for different hospitals and medical colleges. The patients will get to know the details about the doctors of a department as well. They will also be able to register their preferences while booking a ticket.
The patients will have to get a printed copy of the ticket once they successfully complete the process online. At the time of hospital visit, the patients will have to submit the printed copy at the designated counters of the hospital.