Apps to keep kids safe online may be counterproductive

In a pair of studies led by the University of Central Florida in the US, researchers examined the types of parents who use parental-control apps on their teen's mobile smartphone, whether the apps actually helped keep teens safe online, and what teens and younger children thought about their parents using these apps.

For a generation that has grown up with network technology and uses it for almost every facet of their lives, from completing homework assignments to connecting with friends and sharing personal information, the results of this research may be life changing.

Researchers found that authoritarian parents, who were less responsive to their teen's need for autonomy, were most likely to use the parental control apps, and the use of these apps was associated with teens experiencing more, not fewer, online risks, including unwanted explicit content, harassment and online sexual solicitations.

This study was based on a survey of 215 parent-and-teen pairs in the US.

"Parental involvement and direct supervision were both associated with fewer peer problems and less online victimization for teens, but neither of these factors correlated with the use of parental control apps," said Arup Kumar Ghosh, a doctoral student in UCF.

"The fear that teens will fall victim to unthinkable online dangers persists, and our research is challenging the current solutions for protecting teens online by tightening the reins. Instead, we suggest empowering teens to be agents of their own online safety," said Pamela Wisniewski, an assistant professor at UCF.

"Our findings suggest that most parental-control apps are just that - apps that attempt to control what teens can do online, but ultimately do little to keep them safe online," said Wisniewski.

In the second study, researchers wanted to know how teens and younger children felt about these parental-control apps.

The researchers analysed 736 publicly posted reviews written by teens and younger children for parental-control apps.

They found that about 79 per cent of the reviews written by children rated the apps at either two stars or less out of a possible five.

Further analysis uncovered three major themes behind the negative ratings – children found the apps overly restrictive, were an invasion of their personal privacy, and supported "lazy" or bad parenting instead of improving communication channels between them and their parents.

The children explained that the apps prevented them from doing everyday tasks, such as homework assignments, and turned their parents into "stalkers."

"Teens, and even younger children, told us loudly and clearly that they would rather their parents talk to them than use parental control apps," Ghosh said.

"Not because they wanted to get away with something bad, but because they wanted their parents' trust and respect," he said.

"The more fearful we are as parents the more tightly we tend to hold on. In some cases, that can mean our children are not learning how to manage risk on their own," said Wisniewski.

By trying to completely shield teens from experiencing any and all online risks, some parents are keeping teens from developing the necessary coping mechanisms that they will need throughout their lives, researchers said.