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Delhi

Duo cheated Amazon customers who wanted to return items, held

New Delhi: For several months, Gaurav used to pose as a delivery boy for e-commerce major Amazon and collect items from customers who wanted to return them after finding problems in them.

Colluding with Raju Singh, a store manager for Amazon, Gaurav would reach the customer's address before the actual Amazon delivery boy could, collect the item and then sell it away for a quick buck.

However, luck ran out for the duo on Saturday, when cops set a trap in Sector-6, Dwarka, and nabbed Gaurav.

DCP (Dwarka) Anto Alphonse Police on Sunday said that Raju used to pass information of customers who wanted to return defective items to Gaurav, who would reach the customer's address before the actual delivery boy.

Alphonse said that a customer in Dwarka Sector-6, who wanted to return a camera, had told Amazon that he received calls from two different person asking for his address.

"On July 21, a complaint from a Amazon representative in Nehru Place was received regarding a man posing as their delivery boy in Sector-6, Dwarka market," police said, adding that a case under sections 419 and 420 of Indian Penal Code was registered.

Soon, cops laid a trap in the customer's address, where the actual delivery boy Jasvinder Singh came to collect the camera. Cops verified his identity and he went away after taking the camera.

Later, Gaurav reached the same address and when he could not verify his identity, the police team nabbed him.

During interrogation, Gaurav disclosed that he worked as an Amazon delivery boy between 2015 and February 2018 at the store in Laurence Road, where Raju Singh was his store manager.

After he lost his job, Gaurav contacted Raju and came up with the plan of cheating customers who wanted to return items they were dissatisfied with. Cops said that Gaurav had cheated several customers of expensive phones and laptops. On July 20, Gaurav had cheated one Sanjay Bansal of a OnePlus 6 phone, worth Rs 36,000.

Based on Gaurav's revelation, Raju was also arrested.

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